College Services

Technology

Student Resources and Direct Student Support

One Phone Number = Many People Ready to Help: Students can call 1-844-456-3876 for direct support. Students will receive immediate assistance or be guided through the process to submit a ticket for more complex issues


AREAS OF ASSISTANCE

  • Star ID
  • D2L Brightspace
  • Kaltura Media Space
  • Zoom
  • Office 365 (Teams, Skype, Stream, Email)

DAYS | HOURS OF OPERATION

Monday - Thursday, 7AM - Midnight

Friday, 7 AM - 8 PM

Saturday, 7:30 AM - 6 PM

Sunday, 11 AM - 10 PM


Rainy River Community College offers two fully equipped computer labs on campus: SS135 and SS143. Computers are also available in the Library.

Students use their StarID, a single username/password, to access all Information Technology Services at RRCC.

Rainy River Community College students, faculty, and staff have access to Office 365, a suite of Cloud-hosted tools, allowing users to access a catalog of software on virtually any device as long as an internet connection is available. You can install Microsoft Office after signing on to Office 365 in your browser.

Email the RRCC Technology Help Desk to create a work-ticket. Updates on the status of your technology issue will be emailed to you.

RRCC Technology Help Desk

RRCC IT Contact Information

MN State Help Desk

MN State IT Service Desk

IT Service Desk Quick Resource Guide

IT Service Desk Hours

  • Monday-Thursday 7:30 AM - 10 PM
  • Friday-Saturday: 7:30 AM - 6 PM
  • Sunday 1:30 PM - 10 PM
  • Closed on all national holidays

IT Service Desk Phone: 877-466-6728